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100% Satisfaction Guarantee
We Take Our Customers’ Satisfaction Very Seriously!
We guarantee that repairs on your equipment are fixed right or the repair is free. If a repair fails during the season, we will repair it again absolutely free. Specific repairs are guaranteed for two years or the repair is free.
We guarantee that the equipment we have installed will perform as we have stated. If the system’s performance does not operate in accordance with our proposal, we will remove it and return 100% of your investment.
Anderson Service and Modern Service Guarantees
Our Pledge to You…
Cooling – when it is 95 degrees outside, we will deliver +/- 3 degrees of 75 at the thermostat. We guarantee that the system(s) we have installed in your home will cool your home as we have stated. If the temperature range we have promised is not achieved we will modify or replace the system at no charge to you.
No Lemon Dependability Promise to You!
On matched Maytag Series 1200 systems approved by our design engineers you entire condensing (outdoor) unit will be replaced if the compressor fails once within 12 years of your purchase.
$500 No-Frustration Guarantee!
In the unlikely event your newly installed system breaks down within one year of our installation and Anderson Service or Modern Service is unable to get your system back up and running within 48 hours after receiving your call we will pay you $500 for your discomfort & inconvenience. (Not responsible for acts of god or nature or circumstances beyond our control such as unavailability of repair parts).
Property Protection Guarantee!
During your installation all property such as lawns, shrubbery, carpeting, floors, walls, furniture and door frames are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used on all work traffic areas.
No Risk 100% Money Back Guarantee!
We guarantee that matched home comfort systems installed in your home that are approved by our design engineers will perform as we have stated. If the system does not heat or cool your home and we cannot deliver our promised Comfort Guarantee we will modify your system at our expense or we will remove your system and return 100% of your investment.
The investment quoted is what you pay!
Customer Respect: Our Technicians will not swear or use tobacco products while on
your property. They will courteously answer any and all questions or concerns and leave your home as neat as they found it.
Code Compliance: The installation will comply with all existing local codes. We will
obtain the necessary permits and the completed work will be inspected by the permitting agency.
Drug Free: Our professional highly trained associates pass drug and background
screenings before they ever step foot in your home or perform any work on your property.